And you probably read in my last post … I had a problem getting mail setup my new Android phone.
I could receive mail fine … but it failed (with a totally useless message) whenever I tried to send mail. I was sure I had the settings right (userid, password, ssl, etc).
I have my mail server configured to do authenticated sending (as all good mail server admin’s should) … but for some reason the authentication wasn’t working correctly.
I tried various setting combinations to see what might be the problem … I verified the settings with my iPhone and Thunderbird. Everything matched up.
I checked the logs on my mail server and saw some odd errors …
Aug 5 20:01:53 rivendell sendmail[31534]: p7611rkF031534: [192.168.1.178] did n
ot issue MAIL/EXPN/VRFY/ETRN during connection to internal-msa-smtps
so I bumped up the logging level up on sendmail to see what if I could get any more information …
define(`confLOG_LEVEL’,`14′)
… and tried sending again … and saw something VERY interesting …
Aug 5 22:07:54 rivendell sendmail[11409]: p7637rkt011409: AUTH failure (CRAM-MD
5): user not found (-20) SASL(-13): user not found: no secret in database
… well, that indicated that it was trying to use the CRAM-MD5 authentication mechanism in sendmail … which I have never actually setup or used.
So I checked the sendmail.mc again and saw that the authentication mechanism’s setup did indeed include CRAM-MD5 (and DIGEST-MD5).
TRUST_AUTH_MECH(`DIGEST-MD5 CRAM-MD5 LOGIN’)
define(`confAUTH_MECHANISMS’, `DIGEST-MD5 CRAM-MD5 LOGIN’)
So I disabled the two MD5 authentication mechanism’s …
TRUST_AUTH_MECH(`LOGIN’)
define(`confAUTH_MECHANISMS’, `LOGIN’)
… and tried to send again. It worked!
Of course it would probably be better to use some variation on MD5 credentials for authentication … but that’s a project for another day.
Having just set up my new Android phone on Friday I do feel your pain. My outbound mail also was frustrating to set up as I authenticate to Communigate via a Barracuda unit. Getting the combination of TLS and port number etc took many tries. I also found messages in the Communigate logs similar to yours as I fought through the issues. Luckily the Barracuda does much of the security stuff in this configuration.
THANK YOU! I have had a client with a DroidX that was unable to send mail until I came across this.