Note: Although my sales & support experience with the machine were generally positive, my experiences with the machine itself were not. I have since sent it back to Dell.
I just had some really good customer support experiences with Dell. I know, some of you are going to think this is impossible, but it really happened.
Ginny’s laptop is getting kind of old … it’s an Inspiron 8600, almost out of warranty, and the screen hinge is pretty loose. Plus she needs another computer, with more video capability, to play with Second Life.
I figured it was time for an upgrade. I was also thinking it was time for my laptop to upgrade also.
So I ordered a new Dell Latitude E6400 laptop for myself, from Dell’s Small Business division, and will give Ginny my Latitude D630 (which has more CPU power, memory, and better video than her Inspiron 8600).