This will probably be the last post I write with the Dell Latitude E6400 I purchased recently.
Next week I’m going to call Dell and arrange to return the laptop for a refund.
This is the first Dell computer that I’m really dissatisfied with and, frankly, I’m surprised that Dell dropped the ball so badly. The E6400 is (at least in my opinion) a major step backwards from the D630.
There is apparently going to be a bit more getting used to this new laptop.
The other day, before I went to bed, I put my new Dell Latitude E6400 into standby mode … I’m 99% sure I did this.
The next morning, however, when I went down stairs I found my laptop powered on.
That evening, before I went to bed I hibernated the laptop.
Once again, the next morning, I found the laptop powered on.
Obviously this is pretty odd.
So last night I tried an experiment … I put the laptop into standby mode and, within seconds, it resumed from standby. I then put the laptop into hibernate mode … and 30 minutes later, it powered itself back up.
Note: Although my sales & support experience with the machine were generally positive, my experiences with the machine itself were not. I have since sent it back to Dell.
I just had some really good customer support experiences with Dell. I know, some of you are going to think this is impossible, but it really happened.
Ginny’s laptop is getting kind of old … it’s an Inspiron 8600, almost out of warranty, and the screen hinge is pretty loose. Plus she needs another computer, with more video capability, to play with Second Life.
I figured it was time for an upgrade. I was also thinking it was time for my laptop to upgrade also.
So I ordered a new Dell Latitude E6400 laptop for myself, from Dell’s Small Business division, and will give Ginny my Latitude D630 (which has more CPU power, memory, and better video than her Inspiron 8600).